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Learning & Development

All too often, organisations see 'training' as a quick fix, one size fits all default solution to help bring about any form of change or improvement. However, it is widely accepted that training will only deliver the desired results if it is designed with both an identified business need and people factors in mind.
We believe that learning and development initiatives should only be commissioned once the business and organisational need is established. In identifying the need it is essential to understand the current position and what improvement or changes in performance are required in the future. This will inform the content, design and implementation of the solution(s) but more importantly the evaluation of whether the solutions, once delivered, have had an impact or improved organisational effectiveness and performance.
To cater for both the business need and people factors we provide a set of learning services that support the full learning and development lifecycle.
Please contact us to discuss your specific learning & development requirements or visit our products and services page to learn more about how we could help.


We work closely with clients to understand their unique organisational culture, values, objectives and challenges; to ensure we develop learning solutions that meet identified needs and create improved performance.

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We don’t jump to delivery solutions. We validate needs and consider a range of learning formats before presenting detailed design solutions. We challenge the norm and seek to develop genuinely innovative solutions that meet client needs in the most effective and efficient way possible; whilst ensuring seamless integration with local, regional or relevant national initiatives.

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We develop programmes that enable all participants to achieve both personal and professional objectives. We utilise best practice methodologies, contemporary research, a range of learning media and realistic contextualised activities to ensure we maximise participant learning. All programmes are inclusive, support the principles of adult learning and cater for a broad range of learning styles.

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We recognise that individuals learn in different ways. Our focus is on delivering varied learning activities that engage learners, enhance the overall experience and increase their receptiveness to new information. We adopt a learner-centred approach, limit front-led facilitator inputs and encourage active learning, participation and knowledge sharing. We promote self-directed learning and offer advice and support in relation to Continuing Professional Development.

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We understand the importance of evaluation within learning and development. Upon completion of any intervention, either independently or working in partnership, we provide evaluation services to gauge the application of learning in the workplace and any anticipated business and organisational improvements.

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We are constantly striving to uphold the highest professional standards, providing sound advice that rigorously maintains our independence. We provide honest insight, challenge assumptions and make use of the latest thinking and research to strengthen the delivery of our solutions.



We respect people for who they are and for their knowledge, skills, abilities and experience as individuals and team members. We work alongside our clients and continually learn and improve from our collective experiences.



We care about our clients’ needs and seek to work with them to bring out the best in each other to create a strong working relationship that helps build local and organisational capability. We celebrate success with our clients with understated pride.



We are passionate about what we do and enjoy providing innovative solutions that make a tangible and positive difference. We act professionally and approach each day with drive and enthusiasm to make a project a success and exceed expectations.



We are open and honest in our communication – sharing information, insight and advice constructively, managing tough situations with courage and candour, asking for help when it’s needed, willing to learn from our mistakes and put things right to ultimately do what we said we would do.